Coldbrook Claims

Filing a Claim Starts With a Phone Call

Call your Coldbrook contact directly. We'll walk you through what happens next, loop in the adjuster if needed, and make sure nothing falls through the cracks. If you don't have your contacts number, call (616) 301-6757.

Call (616) 301-6757

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How it Works

The Coldbrook Claims Process

Step 1 — Call or Email

Reach out to your Coldbrook contact as soon as something happens, day or night. No portals, no waiting on hold.

Step 2 — We Gather the Details

We'll get the information we need right away, and if extra paperwork is required, we'll get you the correct form so nothing gets held up.

Step 3 — We Loop In the Adjuster

When it helps, we'll get on a three-way call with your adjuster so you're not stuck relaying information back and forth.

Step 4 — You Know What's Next

We'll walk you through the timeline so you always know what's happening and when to expect a resolution.

Report a Claim

We’re here to help make the claims process as straightforward as possible. Please complete the information below and provide as much detail as you can. If you do not know an answer, you may leave the field blank unless it is marked as required.

Business Claims

All other claims

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ColdBrook Tips

Know Your Policy Before You Need It

The best time to understand your coverage is before you ever need to use it. When your policy renews, take a few minutes to look over your coverages, limits, and deductibles, every policy is written a little differently, and knowing yours now can save you a headache later.

Not sure what something means or whether you're covered for a specific situation? That's exactly what we're here for. Give us a call and we'll walk through it with you, whether it's a personal policy, a business policy, or a benefits plan.

Call (616) 301-6757