Privacy Policy

Last Updated: 8/3/2026

Information We Collect

We collect basic information in the following ways:
Information You Provide: When you fill out a form on our site (such as a contact form or service inquiry), we may collect your name, email address, phone number, and any other information you choose to share.
Automatically Collected Information: Our website may use cookies or similar technologies to collect non-personal information such as your browser type, pages visited, IP address, and how you interact with our site.

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How We Use Your Information

We use the information we collect to:
Respond to your inquiries or requests
Provide services you’ve asked about
Improve our website and customer experience
Communicate updates or promotions (if you've opted in)
We do not sell or rent your personal information to anyone.

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How We Share Your Information

We may share your information with trusted third-party services that help us operate our business (like website analytics or contact form tools), but only to the extent necessary. These services are required to keep your information secure and confidential.

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Cookies & Tracking

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings if you prefer.

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Your Choices

You are in control of your personal information. You can:
• Request a copy of the data we have about you
• Ask us to correct or delete your information
• Opt out of future communications
To make a request, please contact us using the information below.

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Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While no online service is ever 100% secure, we use industry-standard measures to keep your data safe.

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Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

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Updates to This Policy

We may update this policy from time to time. When we do, we’ll revise the "Effective Date" at the top of this page.

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Accessibility Statement

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Coldbrook Insurance Group is committed to providing a website that is accessible to the widest possible audience, including individuals with disabilities. We are continually working to improve the accessibility and usability of our website and strive to follow generally recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG).

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If you experience difficulty accessing any part of our website, have questions regarding its accessibility, or need assistance obtaining information, products, or services available through the site, please contact us at 616-301-6757 or info@coldbrookins.com.

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We will make reasonable efforts to provide the information, product, or service you need through an accessible alternative method.

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We welcome feedback regarding the accessibility of our website and are committed to continually improving the online experience for all visitors.

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